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Please contact us via email.
Are you a business customer of Shapemakers and already have access to the order portal? Click here.
Are you new or would you like to place a one-time order? Please contact us for more information. Our staff will create an account for you in the order portal if necessary.
No answer to your question? Please contact us.
For milling the molds, we use PUR & PIR foam with different densities. This density ranges from 80 kg/m³ to 300 kg/m³. Additionally, we also mill MDF, which is compressed wood.
More information about milling? Click here for the Milling page.
For 3D printing products, we use different printing techniques with various materials. The most common materials we use are PP, TPU, PA11 & PA12. We also employ various post-processing methods.
More information about 3D printing? Click here for the 3D Printing page.
Normally, we follow a policy of orders placed before 10:00 AM being shipped on the same day. However, in the case of custom models or extreme busy periods, this may be delayed to shipping within two working days.
If you or someone within your company did not receive a track & trace code, we will gladly send it to you.
Normally, we aim to ship milling molds within 2 working days. If you haven’t received the milling molds after 3 working days, please feel free to contact us.
Normally, we aim to ship 3D prints within 14 days. If you haven’t received the 3D prints after more than 14 days, please feel free to contact us.
If you would like a detailed quote for a product or service, please contact us. We can provide you with a comprehensive quote.
If you have questions about invoicing, please contact our financial administration. They will be happy to assist you with your questions.